Senior Client Account Manager

Job Description:
As the Senior Client Account Manager, you will be responsible for managing key client accounts, ensuring smooth communication, addressing concerns, and overseeing the successful removal of harmful reviews.

Responsibilities:

• Manage multiple high-value client accounts.
• Act as the main point of contact for clients, ensuring satisfaction and addressing concerns.
• Collaborate with the Review Removal team to ensure timely resolution of client issues.
• Provide strategic insights to clients about their online presence and reputation.
• Build long-lasting client relationships by offering exceptional customer service.

Requirements:

• 5+ years of experience in account management, preferably in the digital or reputation management space.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts simultaneously.
• Experience in building and maintaining client relationships.
• Goal-oriented with a focus on client satisfaction.

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